The Bank of Punjab has announced a senior career opportunity in banking for experienced professionals in its Collection & Recovery Division under the Digital Banking Group.
The Bank of Punjab has a senior collections and recovery role open in Lahore. The Bank of Punjab is a banking institution in Pakistan with a nationwide branch and ATM network, offering banking services through conventional and digital service channels. This recruitment is for experienced, dedicated, and performance-driven professionals who can manage collection, recovery, litigation-related coordination, portfolio monitoring, and recovery performance functions. Candidates with the required education, relevant banking experience in collection and recovery, and the stated age criteria should review the eligibility requirements carefully before applying online.
The Bank of Punjab is one of the fastest-growing banks in Pakistan, with its profound existence of 35+ years. It operates through a network of 900+ real-time online branches and ATMs across the country. The Bank has established a strong foundation while offering premium banking services with a major focus on unsurpassed value-added services for its customers through advanced solutions.
. In line with the Bank’s progression strategy, we invite applications from experienced, dedicated, and performance-driven professionals for the following position(s) in our Collection & Recovery Division (Digital Banking Group). The following job profile offers an excellent opportunity for the right candidates desirous of building a long-term career in a dynamic organization.
Position: Head Collections & Recovery (Digital Banking Group). Senior role involving divisional budget management, recovery tools, portfolio categorization, KPI monitoring, performance MIS, predictive delinquency analytics, liaison with related banking units, and oversight of fraud reporting.
Required Qualification: Minimum Bachelor’s or equivalent degree from an HEC-recognized local or foreign university.
Required Experience: Minimum 9 to 12 years of relevant banking experience in Collection & Recovery
Age limit: Up to 55 years as on the date of application
Grade:Band-4 to Band-2
• Manage the divisional budget, including recovery costs, litigation expenses, and third-party agency commissions.
• Track and explore long-term health indicators (NPL ratios, Provisioning, and Roll-rate trends) to ensure a sustainable and healthy credit book.
• Oversee the effective deployment of recovery tools, including Litigation, Out-of-Court Settlements, and Auctioning of seized assets.
• Categorize the portfolio into “Big Ticket” vs. “Mass Market” to allocate resources and specialized recovery strategies effectively.
• Set annual and quarterly KPIs for the Collections Unit Heads and conduct performance reviews based on roll-back rates and recovery targets.
• Ensure the integrity of the Performance & Delinquency MIS. Move beyond daily tracking to predictive analytics- identifying “Inflow” trends before they become defaults.
• Act as the primary liaison with Credit Initiation, FRMU (Fraud Risk), Card Operations, and Legal to resolve systemic issues leading to defaults.
• Maintain oversight of the Fraud Reporting mechanism, ensuring that Unit Heads are identifying and escalating “First-Payment Defaults” or “Bust-out” fraud patterns.
Eligible candidates should apply online through the BOP career portal within the stated deadline. Applications must be submitted through the official online portal only, as mentioned in the advertisement.
The advertisement is for a senior collections and recovery position in the Digital Banking Group. It is not an entry-level vacancy, as the role requires substantial relevant banking experience in collection and recovery functions.
Yes, relevant banking experience is mandatory according to the advertisement. Candidates must have 9 to 12 years of experience specifically related to Collection & Recovery in the banking sector.
The role includes recovery budget management, litigation and settlement-related recovery tools, KPI monitoring, delinquency MIS oversight, and coordination with credit, fraud risk, card operations, and legal teams. The advertisement also highlights fraud reporting oversight and predictive analysis of delinquency trends.
Yes, the advertisement clearly states that The Bank of Punjab is an equal opportunity employer. Females, minorities, differently abled persons, and transgender candidates are encouraged to apply if they meet the stated eligibility criteria.
Yes, the bank reserves the right to accept or reject any application without assigning a reason. Candidates should therefore ensure that their submitted information matches the advertised qualification, experience, and age requirements.
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